All Orders: *Please note that your order will take 24 - 48 business hours to process for shipping. If your order is placed during a sale or holiday, orders will take additional business days to process.
Domestic: *Priority Mail - when selecting Priority Mail, it is our least expensive, most economical choice for shipping. DHL will generate an estimated 3-4 business day delivery based on your location/origin and distance from the shipper. The delivery date quoted by DHL is not a guaranteed date, rather an average estimated time of arrival. ** Priority Mail Express - The Priority Mail Express option is a guaranteed date of arrival. (some restrictions apply, see www.dhl.com for details)
International: *Orders can take anywhere from 14 business days, depending on what shipping option you select and the country you are shipping to. Please note that the First Class USPS Shipping option is the least expensive, most economical option, and may take up to 20 business days. In addition, please allow several business days for your package to clear customs. (please visit your local customs/post office for details) Customers are responsible for all customs charges which will vary dependent on the shipping country. Important: If selecting First Class, your tracking # may or may not update once the package has entered your country. It will be your responsibility to contact your local post office to get more information, including expected delivery date, etc. if the tracking # has not updated.
We are not responsible for lost or stolen packages. If you need a signature confirmation, please call our offices from 9am - 5pm PST as soon as you place your order so we can add and charge you for the extra service. 86-0432-89867300